Terms of Service

Last Updated: August 9, 2026

Welcome to Dongar Matha Agro Tourism. By accessing our website, making a booking, or using our services, you agree to the following Terms of Service. Please read them carefully before making a reservation.

1. About Our Services

Dongar Matha Agro Tourism provides agro-tourism, farm-stay, accommodation, food, recreational activities, nature experiences, and other tourism-related services as offered from time to time.

The availability of specific facilities, activities, meals, rooms, and experiences may vary depending on the season, weather conditions, operational requirements, and availability.

2. Booking & Reservation

  • A booking is confirmed only after the required booking amount or full payment has been received and confirmation has been provided by Dongar Matha Agro Tourism.
  • Guests are responsible for providing accurate information during the booking process.
  • The booking name, number of guests, check-in date, check-out date, and other details must be accurate.
  • We reserve the right to refuse or cancel a booking if incorrect, misleading, or fraudulent information is provided.
  • Additional charges may apply for extra guests, meals, activities, services, or facilities not included in the original booking.

3. Check-In & Check-Out

Guests must follow the check-in and check-out timings communicated at the time of booking.

Valid identification may be required during check-in as per applicable laws and regulations.

Early check-in or late check-out may be provided subject to availability and may attract additional charges.

4. Cancellation & Refund Policy

Cancellation and refund eligibility will depend on the cancellation terms communicated to the guest at the time of booking.

Unless otherwise specifically communicated:

  • Cancellation requests should be made through the official contact details provided by Dongar Matha Agro Tourism.
  • Refunds, where applicable, will be processed after deducting applicable cancellation charges, payment gateway charges, or other non-refundable fees.
  • No refund may be provided for no-shows or cancellations made after the applicable cancellation deadline.
  • In case of cancellation by Dongar Matha Agro Tourism due to circumstances beyond our reasonable control, we may offer rescheduling, credit, or refund options depending on the circumstances.

5. Guest Responsibilities

Guests agree to:

  • Follow all property rules and instructions.
  • Maintain cleanliness and respect the surrounding environment.
  • Respect other guests, staff, local residents, animals, plants, and agricultural areas.
  • Use property facilities and equipment responsibly.
  • Avoid damaging property or facilities.
  • Not engage in illegal, dangerous, abusive, or disruptive activities.
  • Keep personal belongings secure.

Guests may be charged for damage, loss, or excessive cleaning caused by their actions or negligence.

6. Children & Minors

Parents or legal guardians are responsible for children and minors accompanying them.

Children must be supervised at all times, particularly around agricultural areas, water bodies, animals, machinery, outdoor activities, uneven terrain, and other potentially hazardous areas.

7. Agro-Tourism Activities

Some activities may involve natural terrain, farming equipment, animals, outdoor areas, water, walking trails, or other inherent risks.

Guests participate in such activities voluntarily and must follow all safety instructions provided by our staff.

Activities may be modified, postponed, or cancelled due to weather, safety concerns, operational requirements, or circumstances beyond our control.

8. Food & Beverages

Food and beverages provided by Dongar Matha Agro Tourism may vary based on availability, seasonality, and the nature of the package selected.

Guests should inform us in advance about known food allergies or dietary requirements. While reasonable care will be taken, we cannot guarantee an allergen-free environment unless specifically agreed in writing.

9. Property & Personal Belongings

Guests are responsible for their personal belongings.

Dongar Matha Agro Tourism will not be responsible for loss, theft, or damage to personal belongings except where liability cannot legally be excluded.

Guests should report lost or damaged property to our staff as soon as possible.

10. Photography & Content

Guests may take photographs and videos for personal use, subject to applicable property rules and respect for the privacy of other guests.

Dongar Matha Agro Tourism may take photographs, videos, or other promotional content at the property. We will avoid intentionally using identifiable images of guests for commercial purposes without appropriate permission or consent.

11. Intellectual Property

All website content, including logos, photographs, graphics, text, designs, videos, trademarks, and other materials belonging to Dongar Matha Agro Tourism is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.

12. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and current. However, photographs, descriptions, prices, activities, facilities, and availability may change without prior notice.

Website photographs are intended for illustrative purposes and actual facilities or surroundings may vary due to seasonal or operational changes.

13. Third-Party Services

Our website or booking process may contain links to or integrations with third-party services such as payment gateways, maps, social media platforms, booking services, or other external websites.

We are not responsible for the content, availability, security, or privacy practices of third-party services.

14. Limitation of Liability

To the extent permitted by applicable law, Dongar Matha Agro Tourism will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, property, facilities, or services.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

15. Force Majeure

Dongar Matha Agro Tourism will not be responsible for delays, cancellations, interruptions, or inability to provide services caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, fire, floods, pandemics, strikes, power failures, or other unforeseen events.

16. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with a revised "Last Updated" date.

17. Governing Law

These Terms shall be governed by the laws of India.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the location of Dongar Matha Agro Tourism, unless otherwise required by applicable law.

18. Contact Us

For bookings, cancellations, questions, or complaints regarding these Terms, please contact:

Dongar Matha Agro Tourism
📍 Address: Bhor-Pasure-Warandha-Mahad Rd, Pasure, Maharashtra 412206
📞 Phone: +91 9552729552
📧 Email: hotelmulberryinn@gmail.com
🌐 Website:www.mulberrygroupofhotels.com

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